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Showing posts from 2017

For a religion or a product, an open door policy will work best

In the recent past, we have been witness to catchy rhetoric with regards to religious conversion. Strident calls to banning conversion, Ghar Wapsi, Love Jihad et al. I would like to stick my neck out and say almost everyone, right (‘bhakts’), left (‘liberals’), centre (government), has missed out on the most balanced perspective. A person has a right to choose a city and country different from his parents, he or she can also change his or her name given by the parents, what is wrong with the person choosing a religion different from he or she was born with. Religion is an experiential product. Products thrive when they are responsive to customer feedback. We go to five-star hotel to get pampered, if we are unhappy with the service we may not return. If the hotel has a problem with service quality, then over a period of time it will lose substantial business; then either it will buckle up based on customer feedback or will go out of business. That is exactly relevant for a re